Conditions of Sale

These conditions of sale govern the purchase of products on the SK Beauty website. By placing an order, you accept these conditions. Use of the website more generally is governed separately by our Terms of Use.

The SK Beauty online store is operated by Vroomtech AB, org. nr 559259-2678, Råbyvägen 23, 754 22 Uppsala, Sweden. VAT no. SE559259267801. Vroomtech AB is the seller and your contracting party for purchases on skbeauty.se.

Purchases on skbeauty.se are concluded in English. A Swedish version of these conditions is provided for readability; in the event of any discrepancy between the language versions, the English version applies.

To place an order, you must be at least 18 years old. Your order is an offer to purchase; a binding agreement is formed when we send the order confirmation to your email address. In the confirmation you will find all the details regarding products, price, billing address, and delivery address. If anything is incorrect, contact us immediately at info@skbeauty.se.

Our products are sold for personal use. We may decline or cancel an order where an item has sold out, where a price is obviously incorrect, or where we reasonably believe an order has been placed for resale — you are notified in such cases, and any payment is refunded promptly.

All prices in the store are stated in SEK, and all prices include 25% VAT. We reserve the right to make price adjustments caused by a change in price from a supplier, misprints in the price list, and inaccuracies in prices due to incorrect information.

Payment is made securely through Shopify's checkout. You can pay by card — including express wallets such as Apple Pay, Google Pay and Shop Pay, where available — or with Klarna or Swish; the options offered are shown at checkout. For payments via Klarna, Klarna's terms apply. The information required to complete the purchase is processed in accordance with our Privacy Policy.

Deliveries are made with PostNord. Our standard processing time is 2–5 business days after an order is placed. Once processing is complete, the estimated delivery time is a further 2–5 business days. These are approximate timeframes that cannot be guaranteed; in some cases delivery may take longer. For full details, see our Shipping Policy.

The risk for the goods passes to you on delivery. If delivery is delayed (without our having notified you of a longer delivery time), contact us at info@skbeauty.se. You always have the right to set a reasonable additional deadline for delivery, and to cancel the purchase if it is not met.

When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal — yours without giving any reason — which applies from the moment you have received an item you have ordered.

Two steps, two clocks. First, tell us within 14 days of receiving your item that you wish to withdraw — via the “Withdraw from your purchase” function in the website footer, or by email to info@skbeauty.se, clearly stating your name, address, email address, order number, and which items the return concerns. Then return the products within 14 days of your notice.

If you wish, you may use the Swedish Consumer Agency’s standard withdrawal form (ångerblankett), though it is not required.

Once we have received your notice, we reply with return instructions and the return address. You are responsible for the return shipping and for the condition of the products on their way back; they should be sent well packaged, in their original packaging.

We reserve the right to deduct from the refund an amount corresponding to any reduction in the product's value compared with its original value, where a product has been used or damaged.

Your refund — including the standard delivery charge when the full order is returned — is made without undue delay, and at the latest within 14 days of our receiving the return or your proof of postage.

You may open the outer packaging to inspect your order, just as you would in a store; the right of withdrawal lapses only once a product’s own hygiene seal has been broken. The right of withdrawal does not apply to:

• Products that, for health or hygiene reasons, are sealed, once the seal has been broken.
• Custom-made products, tailored specifically for you.

For more on the statutory right of withdrawal, see the Swedish Consumer Agency (Konsumentverket).

We inspect all products before they are sent. Should a product nevertheless be damaged or incorrectly dispatched, we undertake, in accordance with applicable consumer protection legislation, to remedy the fault free of charge. Always contact us for approval before returning a defective item, and report the fault as soon as it is discovered.

Under the Swedish Consumer Sales Act, you have three years from purchase to complain about an original defect. A complaint made within two months of discovering the defect is always considered made in time.

Any faults should be reported to info@skbeauty.se with your name, address, email address, order number, and a description of the fault. We cover the return shipping for approved complaints.

We reserve the right to reject a complaint if it turns out that the goods are not faulty under applicable consumer protection legislation. For full details on returns, refunds, and complaints, see our Refund Policy.

We reserve the right for any printing errors, as well as for products selling out. We do not guarantee that the images reproduce the products' exact appearance, as a certain colour difference may occur depending on the screen, photo quality, and resolution.

We accept no liability for indirect damages that may arise as a result of the product, or for delays and faults resulting from circumstances beyond the company's control (Force Majeure), such as labour disputes, fire, war, government decisions, and reduced or failed delivery from a supplier.

We reserve the right to make changes to the conditions at any time. Changes are published online and are considered accepted in connection with an order or a visit to the website. Should any provision of these conditions be found invalid, the remaining provisions continue to apply.

If a dispute cannot be resolved by mutual agreement with our customer service, you may turn to the National Board for Consumer Disputes (Allmänna Reklamationsnämnden), Box 174, 101 23 Stockholm, arn.se. We follow ARN’s recommendations. Disputes are interpreted in accordance with Swedish law, without limiting your statutory rights as a consumer.

If you have any questions about these conditions of sale, please contact us at info@skbeauty.se.