Frequently Asked Questions

Orders are usually processed within 2–5 business days. Once dispatched, delivery typically takes a further 2–5 business days. These are estimates and can occasionally take a little longer — in rare cases up to 10 days. If a delivery ever exceeds 30 business days, we'll offer a full refund.

Standard shipping is 39 SEK, and orders over 399 SEK ship free. Deliveries within Sweden are made with PostNord. Your shipping options are always shown at checkout before you pay.

Once your order has been processed, we'll send a tracking number in a shipping confirmation email. If you haven't received it within 5 business days, email us at info@skbeauty.se with your order number and we'll look into it.

We currently ship within Sweden. We hope to reach further in time.

We're sorry to hear it. Send a photo of the damaged package and product to info@skbeauty.se and we'll arrange a replacement or refund.

Uncollected packages are returned to us automatically, and a fee of 39 SEK applies, corresponding to our shipping and handling costs. An uncollected package doesn't count as exercising your right of withdrawal — to withdraw from a purchase, let us know as described in our Refund Policy. Contact us and we'll gladly help you reorder.