Frequently Asked Questions

You can pay by card — including Apple Pay, Google Pay and Shop Pay where available — or with Klarna or Swish.

If you chose Klarna at checkout, your invoice appears in your Klarna account once your order is registered. Log in to Klarna and open your invoices for the full details.

Order confirmations sometimes land in your spam folder, so please check there first. If you still can't find it, email us at info@skbeauty.se and we'll resend it.

A declined card can have several causes, such as insufficient funds or incorrect details. Try again, or choose another payment method at checkout. If it continues, contact us and we'll help you look into it.

We process orders quickly, so please reach out as soon as possible at info@skbeauty.se with your order number. If the order hasn't yet been dispatched, we'll do our best to make the change.